READ BEFORE RETURN

Return Policy

HOT GIRL DOLL - OFFICIAL AUTHORIZED VENDOR
At HotGirlDoll (HGD)), we are dedicated to delivering top-quality dolls at the most competitive prices. Each doll is meticulously crafted according to your preferences, with the specific options you have selected.

IN STOCK ORDERING

Order processing commences within 36 hours of receiving your order, and once arrived, cancellations are not possible. Order cancellations can only be accommodated within the first 36 hours, with refund percentages as follows:

Within 4 Hours: 100% Refund (Cancel the Order)

Within 24 Hours: 90% Refund (Cancel the Order, Shipping and Tax)

Within 36 Hours: 75% Refund (Cancel the Order, Shipping Back and Tax)

 

CUSTOMIZING ORDERING 

Customizing order processing commences within 24 hours of receiving your order, and once in production (generally with in 4~6 hours after receiving the order) cancellations are not possible. Order cancellations can only be accommodated within the first 36 hours, with refund percentages as follows:

Within 8 Hours: 93% Refund (Cancel the Order)

Within 24 Hours: 88% Refund (Cancel the Order and Tax)

Ensure the accuracy of the shipping information provided. Orders returned as undeliverable will incur a 20% handling charge and will not be refunded.

Every HotGirlDoll (HGD) Doll undergoes an official quality check before leaving the factory. If your sex doll exhibits defects upon receipt and has not been used, you may request a return within 24 hours of receiving it. However, return shipping costs are not covered.

Damages incurred due to customer mishandling are not eligible for replacement. While our sex dolls undergo stringent quality checks, proper care during use and handling is crucial. Explore detailed information on sex doll cleaning and maintenance here.

Customer satisfaction is paramount to us. Should you encounter any issues with your order, please contact us at hewelukyang@gmail.com, and we will promptly address and resolve the matter to the best of our ability.

 

TO BE MORE CLEAR 

Every HotGirlDoll (HGD) Doll undergoes an official quality check before leaving the factory. If your sex doll exhibits defects upon receipt and has not been used, you may request a return within 24 hours of receiving it. However, return shipping costs are not covered.

Damages incurred due to customer mishandling are not eligible for replacement. While our sex dolls undergo stringent quality checks, proper care during use and handling is crucial. Explore detailed information on sex doll cleaning and maintenance here.

Customer satisfaction is paramount to us. Should you encounter any issues with your order, please contact us at hewelukyang@gmail.com/ Or submit through Contact Us, and we will promptly address and resolve the matter to the best of our ability.