HOW YOU WILL GET YOUR DOLL

Shipping Guide

HOT GIRL DOLL - OFFICIAL AUTHORIZED VENDOR
At HotGirlDoll, we offer multiple shipping methods, ensuring discreet delivery for your convenience. If you have specific preferences or questions about our shipping options, feel free to reach out to us at hewelukyang@gmail.com or support@hotgirldoll.com for more information. Your satisfaction is our priority, and we're here to assist you with any concerns or inquiries you may have.

Production Time (If Required):

- TPE Brands: 3 days ~ 1 week
- Silicone Brands: 1 ~ 2 weeks
  (Note: Production time may extend during events like Chinese New Year, adverse weather, or due to COVID-19.)

Before Shipping:

We provide photo confirmation before shipment. If you wish to pick up your package at a FedEx/UPS store, specify the address. If you need it dropped off, share the local store address beforehand.

Shipping Options:

- Our partners: UPS and FedEx ensure expedited and secure delivery.

Shipping Destinations:

- Free shipping worldwide via UPS and FedEx, except to Islamic countries, India, Africa, or Brazil.
 

Estimated Delivery Time:

- United States: 7-12 business days
- Canada: 7-12 business days
- Australia: 7-12 business days
- Europe: 7-12 business days
 

Order Tracking:

- Tracking number sent via email once the doll is shipped.
- Track orders on FedEx: https://www.fedex.com
- Track orders on UPS: https://www.ups.com
 

Customs Clearance:

- Plane chartered for US-bound packages, tracking updates post customs clearance (5-8 working days).
- After customs clearance, FedEx delivers, and tracking is updated.
 

Customs Duties and Taxes:

- Some countries may require import taxes ($100 to $150+).
- Buyer responsible for import taxes and fees.
- Assistance provided during the process.
- Note: US customers are exempt from import taxes and fees.
 

Tariff-Free Countries/Regions:

- Europe: United Kingdom, Netherlands, Germany, France, Belgium, Luxembourg, Poland, Slovenia, Slovakia, Czech Republic, Croatia, Finland, Sweden, Denmark, Austria, Bulgaria, Estonia, Latvia, Lithuania, Hungary, Greece, Portugal, Italy, Spain.
- Asia: Japan, Taiwan, Malaysia, Singapore, Thailand, Indonesia, Philippines, Vietnam, Myanmar, UAE, Cambodia.
 

Delayed Orders:

- Contact hewelukyang@gmail.com if the package is improperly transferred, and delivery exceeds 12 business days (excluding customs clearance).
 

Discreet Packaging:

- Doll packed in plain carton box with no revealing labels.
 
For further assistance, contact hewelukyang@gmail.com or support@hotgirldoll.com.